1) Who We Are
One Click Rent a Car Karachi (“we”, “us”, “our”) provides rent-a-car with driver services across Karachi and other cities in Pakistan. We are the data controller for personal information processed via our website and our offline booking channels.
Registered/Trading Address: 5C Stadium Lane 4, DHA Phase 5 Stadium Commercial Area, Defence V, Karachi 75500, Pakistan
Phone: +92 335 6461830 |
Email: info@oneclickrentacarkarachi.pk |
WhatsApp: +92 335 6461830
2) What Data We Collect
We only collect data necessary to provide safe, compliant and efficient rental services.
- Identity & Contact: name, phone, email, company, CNIC/Passport for specific bookings, emergency contact.
- Booking Details: pick-up/drop-off location, dates/times, route, passenger count, vehicle class, special instructions.
- Payment Information: method (cash/bank transfer). We do not store card details on our servers.
- Communications: calls, emails, WhatsApp messages (including call recordings where customer service quality and safety require it).
- Vehicle & Safety: GPS trip logs (time, distance, route), driver assignment, incident reports, CCTV at our office/yard.
- Technical Data: IP address, device/browser info, pages viewed, approximate geo based on IP.
- Marketing Preferences: consent for SMS/WhatsApp/email updates and promotions.
3) How We Use Your Data
- To process inquiries, quotes and bookings; dispatch vehicles and drivers.
- To verify identity for security-sensitive rentals (e.g., VIP, armored/bulletproof vehicles).
- For trip management and safety (navigation support, route verification, lawful record-keeping).
- To communicate about your booking (confirmations, reminders, invoices, service updates).
- To improve our website and services, prevent fraud and misuse.
- For legal obligations (tax/accounting, law-enforcement requests where applicable).
- For marketing with your consent (you can opt-out anytime).
4) Advertising & Google AdSense
We display advertisements served by Google and other partners. Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to this and other websites. Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visit to our site and/or other sites on the Internet.
- You may opt out of personalized advertising by visiting Google Ads Settings.
- Alternatively, opt out of some third-party vendors’ uses of cookies for personalized advertising at the NAI/DAA choices page.
- Learn more in Google’s Advertising Privacy & Terms.
We may also use Google Ad Manager, remarketing, and conversion tags. These technologies help us measure ad performance and avoid showing you irrelevant ads.
6) Analytics
We use tools such as Google Analytics to understand website performance and visitor behavior. These tools collect pseudonymous data (e.g., IP address truncated where supported), pages visited, device/browser type, and events (clicks, scrolls). You can opt out using the Google Analytics Opt-out Add-on.
8) Data Security
We use reasonable administrative, technical and physical safeguards such as HTTPS, access controls, staff training and secure data centers. No method of transmission over the Internet is 100% secure; we work to continuously improve our protections.
9) Data Retention
We retain booking and invoice records for as long as necessary to provide services and meet legal/tax obligations. GPS trip logs and CCTV footage are retained for limited periods unless needed to investigate an incident. Marketing data is kept until you opt out or until it is no longer needed.
10) Your Rights & Choices
Subject to applicable laws, you may have the right to:
- Access a copy of the personal data we hold about you.
- Request correction, deletion, or restriction of your data.
- Object to certain processing (e.g., direct marketing).
- Withdraw consent where processing is based on consent (e.g., WhatsApp marketing).
- Portability (receive your data in a structured, commonly used format where applicable).
To exercise these rights, contact us at privacy@oneclickrentacarkarachi.pk.
Pakistan’s data protection framework is evolving; we endeavor to align with international best practices (e.g., GDPR principles) for transparency, purpose limitation, data minimization, and security.
11) International Transfers
Our service providers may process data outside Pakistan. Where we transfer data internationally, we take appropriate measures to protect your information in line with this policy (e.g., contractual safeguards).
12) Children’s Privacy
Our services are not directed to children under 13. If you believe a child has provided personal data, please contact us to delete it.
13) Do Not Track
Your browser may offer a “Do Not Track” (DNT) setting. As there is no industry consensus, our site does not respond to DNT signals.
14) Third-Party Links
Our website may contain links to third-party sites. Their privacy practices are governed by their own policies.
15) Changes to This Policy
We may update this policy from time to time. We will post the updated date at the top and, where appropriate, notify you via the website or email. Continued use of our services after changes indicates acceptance.
16) Contact Us (Data Controller)
One Click Rent a Car Karachi
5C Stadium Lane 4, DHA Phase 5 Stadium Commercial Area, Defence V, Karachi 75500, Pakistan
Email: info@oneclickrentacarkarachi.pk |
Privacy: privacy@oneclickrentacarkarachi.pk
Phone/WhatsApp: +92 335 6461830
Additional Notices for Rent-a-Car with Driver (Karachi)
- Driver Vetting: Our drivers are background-checked and trained. We share only essential customer details with them.
- GPS & Telematics: Selected vehicles use GPS for route verification, safety, and lawful record-keeping. We do not track you beyond the trip context.
- KYC for Sensitive Rentals: For VIP/armored vehicles, we may request CNIC/Passport copies strictly for security and compliance.
- Payments: Cash and bank transfer are accepted. We do not store card numbers on our servers.
- WhatsApp: By contacting us on WhatsApp, you consent to WhatsApp’s processing per their terms. You may opt out anytime.