One Click Rent a Car – Frequently Asked Questions
1. What services does One Click Rent a Car provide?
We specialize in daily, weekly, and monthly car rentals, chauffeur-driven rides, wedding and event rentals, and airport transfers. Whether you need a quick trip or long-term mobility, we have you covered.
2. Where is your office located?
Our head office is in Karachi, with delivery service available across Pakistan’s major cities. You can also contact us on WhatsApp for quick bookings without visiting the office.
3. What documents do I need to rent a car?
For Pakistani residents, a valid CNIC and driving license are required. Tourists can rent with a passport and international or home-country license. A refundable security deposit is also necessary.
4. Do you deliver the car to my location?
Yes! We provide doorstep delivery and collection service in Karachi at no extra cost. For outstation bookings, minimal delivery charges may apply.
5. Are your cars insured?
All vehicles are insured with comprehensive coverage for peace of mind. However, any traffic fines or misuse-related damages are the renter’s responsibility.
6. Do you offer special monthly packages?
Yes, we provide discounted long-term rental packages, perfect for professionals, families, and corporate clients looking for cost savings.
7. What type of cars are available?
Our fleet includes economical hatchbacks, family sedans, spacious SUVs, and luxury cars like Mercedes, BMW, and Lexus – all kept in excellent condition.
8. Can I pay without a credit card?
Yes, unlike many rental companies, we accept cash, bank transfer, and debit cards. A valid ID and security deposit are still required.
9. What is your cancellation policy?
Bookings canceled 24 hours before the rental start time are fully refundable. Last-minute cancellations may include a small service charge.
10. Do you provide airport pick-up and drop-off?
Yes, we provide reliable airport transfers at Jinnah International Airport, ensuring your vehicle is ready the moment you land.
11. Is fuel included in the rental price?
Fuel is not included. We provide the car with a certain fuel level, and it should be returned with the same amount.
12. Are your cars new and well-maintained?
Yes, we update our fleet regularly with 2023–2024 models. Every car goes through inspection and cleaning before delivery to ensure safety and comfort.
13. What is the minimum rental duration?
The minimum rental period is 24 hours. However, we also offer flexible hourly chauffeur services within Karachi.
14. Do you offer cars for weddings and events?
Yes, we provide luxury cars with or without chauffeurs for weddings, parties, and corporate events. Advance booking is recommended during the wedding season.
15. What happens if the car breaks down?
In the unlikely event of a breakdown, we offer 24/7 roadside assistance and immediate replacement of the vehicle to keep your journey hassle-free.
16. Can foreigners rent a car from One Click?
Yes, international visitors can easily rent from us with a passport and valid international or national driving license. Our team also assists tourists with tailored packages.
17. Is there a mileage limit?
Yes, daily rentals come with standard mileage. Extra kilometers are charged at affordable rates, and unlimited mileage options are available for long-term rentals.
18. How can I reserve a car?
Reservations can be made via phone, WhatsApp (+92 335 6461830), or through our website booking form. Advance booking is recommended for weekends and holidays.
19. Can I book a driver with the car?
Yes, professional chauffeurs are available for both short and long trips. All drivers are trained, licensed, and familiar with local routes.
20. What are your working hours?
We operate 7 days a week from 9 AM to 11 PM. For urgent bookings, our WhatsApp support is available 24/7.
